Privacy Policy

The Town of Romulus (“Town”) is firmly committed to your privacy. This Privacy Notice states our privacy practices when you visit our website or use any of our products, apps, or Services (collectively, the “Services”). Our mission in implementing this Privacy Notice is to protect your information and use it only to provide you with the highest quality Services available. The privacy and security of your information is of paramount importance to us. We do not sell, lease, rent, or barter any of your personal information to any third parties. We value the trust you place in the Town. This Privacy Notice describes the information we collect and how we use such information.

Why do we collect information?

In general, we collect information to help us in serving you when visiting any of our websites or using any of our Services. Our goal is to provide you with a personalized service which includes continually looking for ways to improve our Services and enhance your experience on our websites.

What information do we collect?

The type of information we collect may be different depending on whether you are signing up to receive notifications, using our Services, communicating to our support team, or simply visiting our website. During any one of these processes, we may collect contact information, which may include your email address, physical address, phone numbers, and/or wireless device information. This information will be used to provide the Services to you. By simply visiting our website (without filling out any forms), we will not collect data that personally identifies you, but data about your activities (e.g., the pages you viewed, the date and time of your visit, and location information from your IP address or GPS location) may be collected. We may use this information to better understand how our Services are used generally. We do not intentionally collect personal information from anyone we know to be under eighteen (18) years of age. If you provide us with your information, you represent and warrant that: (i) you are eighteen (18) years of age or older; or, (ii) if you are providing information for a child under eighteen (18) years of age for the purpose of receiving notifications, you are the parent or legal guardian of such child; you are over eighteen (18) years of age; and that you are legally authorized to provide information for such child to be contacted through the Services.

Who do we share information with?

Information may be shared with service providers as needed for business purposes which include delivery of our Services, account administration, customer service, transaction processing, and processing and delivery of account statements. Through these contractual relationships, we require service providers to maintain a level of privacy protection comparable to our own practices. Our policy is to notify individuals who use our Services of requests for their personal information prior to disclosure unless we are prohibited by law from doing so or in exceptional circumstances, such as emergencies.

Security precautions

We have stringent security measures in place to protect against the loss, misuse, and alteration of information under our control. We use secure technology, privacy protection controls, and restrictions on employee access to safeguard your information; however, the very nature of the Internet makes it impossible to guarantee the security of transmitted data.

How do we use cookies?

Like many other sites on the Internet, our website uses cookies and similar technologies such as tags and JavaScript, alone or in conjunction with cookies to compile information about the usage of our websites and interaction with emails from us. If you do not want this site to place a cookie on your browser and track your activity, you may leave the site or you may browse the site using privacy mode in your browser.

Data Integrity

The Town depends on applicable customers and users of our Services to update and correct personal information, to the extent necessary, for the purposes for which the information was collected or subsequently authorized by the relevant individuals. With respect to personal information the Town may obtain directly from individuals through its Website, the Town takes reasonable steps to ensure that the personal information we process is (i) relevant for the purposes for which it was collected, (ii) reliable for its intended use, and (iii) accurate, complete, and current. Individuals may contact the Town as indicated below to request that the Town update, correct, or request deletion of their personal information. The Town may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances, or as otherwise permitted by applicable law. Individuals may request access to their personal information by contacting the Town as indicated below.

Your Rights

You have certain rights relating to your Personal Data, subject to local data protection laws. Depending on the applicable laws these rights may include the right:

  • To access your Personal Data held by us (right to access);
  • To rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete (right to rectification);
  • To erase/delete your Personal Data, to the extent permitted by applicable data protection laws (right to erasure; right to be forgotten);
  • To restrict our processing of your Personal Data, to the extent permitted by law (right to restriction of processing);
  • To the extent we base the collection, processing, and sharing of your Personal Data on your consent, to withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.

To exercise your rights, please contact us by submitting a request to We respond to all legitimate requests within one month and we will contact you if we need additional information to honor your request.

Changes to Privacy Notice

The Town will periodically review and update this Privacy Notice from time to time. The Town welcomes your comments regarding this Privacy Notice, or the Services we provide. If you have any questions, please contact the Town by telephone, e-mail, or postal mail.